WORLDWIDE
Working Together, Worldwide
Over the years, Hi-di-hi has built a strong and trusted worldwide retailer network. We are proud to work with stores across many different countries and always aim to offer personal service, quick communication, and reliable support. Our team is experienced in assisting retailers internationally and is comfortable communicating in most languages, both by email and by phone.
To make ordering even easier, retailers can apply for access to our B2B webshop, where all collections
are available at wholesale prices. The platform is designed especially for busy retailers who prefer the flexibility to browse and order whenever it suits them.
Through the B2B portal, you can easily view current stock availability, explore the collections at your own pace, and place orders directly online — quickly, clearly, and efficiently.
AREA
“At Hi-di-hi, we believe strong partnerships create stronger stores. That’s why every partnership request is personally reviewed with care. We look at factors such as the geographic area, store concept, and how the Hi-di-hi collection fits within your shop, always with the goal of creating a balanced and healthy reseller network.
By carefully selecting our retail partners, we help protect the uniqueness of the brand and support strong sales opportunities for both existing and new retailers. Because of this personal approach, the conversion of an account to B2B status is done manually after approval.”
Wholesale Ordering Information
– For each pre-order collection, a minimum spend amount of € 250 applies. Pre-order orders below this amount will not be processed.
– There is no minimum spend amount for re-orders from current collections.
– The order will be shipped after payment. This applies to all orders you place, so we do not deliver on account, but you will receive an invoice in your name. You can pay via card, Wero, bank transfer or Paypal. As soon as your order has been shipped, you will receive a track & trace code.
– Above € 750 we ship postage-free to retailers. For consumers, this amount is € 75.
Please note: from now on you are registered as a retailer and must therefore pay the associated shipping costs.
– Does the item say sold out? Then this item can really no longer be ordered and will no longer be available. Our website is for both business customers and consumers. Please do not select items that are stated to be sold out. You can click on this, but you will not receive them and it causes unnecessary administrative actions. All text with the items is therefore leading.
We are mainly a wholesaler. Our stock is first sold to shops in advance, which means that items with small productions are often quickly sold out. Why are these items still in our webshop? We refer our consumers to the shops via our shop locator. This way, the shopkeeper benefits from the customers.
OUR SALES TEAM
Prefer to work with a local Hi-di-hi representative? Our sales agents are here to help you with collections, orders and any questions you may have.
We work with many wonderful shops around the world, and we believe in keeping things fair for everyone. All customers work with the same terms: payment first, shipment after payment is received. Orders are shipped in the order they were placed, so deliveries cannot always arrive to everyone at the same time.
Netherlands: 1–2 days
Germany: 2–3 days
Scandinavia: 3-4 days
United Kingdom: 3–4 days
United States: 3–7 days
IMPORTANT!
Please note the delivery dates: we receive new bags 4 times a year, which may or may not be directly available from stock or can be ordered via pre-order. The delivery date is clearly stated with each item. An order with items with different delivery dates will be sent in its entirety on the last delivery date. It is not possible to divide an order into delivery times. For this you must enter a separate order for each delivery date.
EXPORT OUTSIDE EUROPE
International shipments outside Europe are fully supported by Hi-di-hi. With over 20 years of experience, we have successfully managed many transactions of this kind, making the process smooth and reliable for our partners.
Most shipping costs are covered by us, while maintaining a high standard of service and quality. You can rely on us to handle all logistics and transportation solutions efficiently, allowing you to focus on your business with complete peace of mind.
BREXIT? NO WORRIES!
At Hi-di-hi, we believe borders should never stand in the way of great partnerships.
Thanks to our experienced team and trusted EU–UK logistics partners, shipping between Europe and the United Kingdom remains smooth, reliable, and has sle-free.
We take care of all customs formalities in advance, ensuring your orders move quickly and efficiently from our warehouse to your store. No delays, no confusion, just a seamless delivery process you can count on.
To make things even easier, we ship using
Delivered Duty Paid (DDP) services. This means your goods arrive with all duties and taxes already handled, so you won’t face unexpected costs or administrative surprises.
From transport to paperwork, everything is fully managed by the Hi-di-hi team. With transparency, reliability, and personal service at the heart of everything we do.
USA & IMPORT
At Hi-di-hi, we believe borders should never stand in the way of great partnerships.
Thanks to our experienced team and trusted EU–UK logistics partners, shipping between Europe and the United Kingdom remains smooth, reliable, and hassle-free.
We take care of all customs formalities in advance, ensuring your orders move quickly and efficiently from our warehouse to your store. No delays, no confusion, just a seamless delivery process you can count on.
To make things even easier, we ship using Delivered Duty Paid (DDP) services. This means your goods arrive with all duties and taxes already handled, so you won’t face unexpected costs or administrative surprises.
From transport to paperwork, everything is fully managed by the Hi-di-hi team. With transparency,
reliability, and personal service at the heart of everything we do.
SCANDINAVIA
Distance is no reason to miss out on Hi-di-hi. We are happy to work with retailers across Scandinavia and make ordering from Hi-di-hi just as easy and transparent as anywhere else. Different currencies?
No problem. A little more distance? We’ve got that covered too.
And honestly, Scandinavia feels like a natural match for Hi-di-hi. The love for nature, the beautiful lands
capes, and the appreciation for natural beauty and thoughtful design are all very much part of the Hi-di-hi DNA. 🌿
Delivery times to Scandinavia can be slightly longer, but you’ll always receive a Track & Trace link, so you
can follow your order all the way to your store.
And unlike many suppliers, we don’t add extra charges for remote or harder-to-reach areas. What you see is what you get.
So whether you’re a small boutique, a concept store or a larger retail chain — we’d love to welcome you to the Hi-di-hi family.
general terms and conditions
To learn more about our art of working, please click here to download our general terms and conditions. Any questions?
You can contact us during working hours via info@hi-di-hi.nl or +31 6 222 32 332.