WHOLESALE

Join Our Retailer Network

Over the years, Hi-di-hi has built a strong and trusted worldwide retailer network. We are proud to work with stores across many different countries and always aim to offer personal service, quick communication, and reliable support. Our team is experienced in assisting retailers internationally and is comfortable communicating in most languages, both by email and by phone.

To make ordering even easier, retailers can apply for access to our B2B webshop, where all collection
are available at wholesale prices. The platform is designed especially for busy retailers who prefer the flexibility to browse and order whenever it suits them.
Through the B2B portal, you can easily view current stock availability, explore the collections at your own pace, and place orders directly online — quickly, clearly, and efficiently.

“At Hi-di-hi, we believe strong partnerships create stronger stores. That’s why every partnership request is personally reviewed with care. We look at factors such as the geographic area, store concept, and how the Hi-di-hi collection fits within your shop, always with the goal of creating a balanced and healthy reseller network.
By carefully selecting our retail partners, we help protect the uniqueness of the brand and support strong sales opportunities for both existing and new retailers. Because of this personal approach, the conversion of an account to B2B status is done manually after approval.”

HOW TO CREATE AN ACCOUNT - 'MY HI-DI-HI'

  1. Once on our website, click under ‘my account/login’ on the ‘account’ button in the header.
  2. Enter your details, press ‘register’ : When registering, please use your company name as your username to facilitate the processing of your request.
  3. You will receive 2 emails from us, the 2nd one will confirm your request.
  4. Log in again with your username and password and you can start shopping. Done shopping? Recheck the order dates and minimum order amount!
  5. You can pay with card, Paypal, Wero or by bank.
  6. After payment you’ll receive an order confirmation with all details.

HOW WE WORK

  • For each pre-order collection, a minimum spend amount of € 250 applies. Pre-order orders below this amount will not be processed.
  • There is no minimum spend amount for re-orders from current collections.
  • The order will be shipped after payment. This applies to all orders you place, so we do not deliver on account, but you will receive an invoice in your name. You can pay via card, Wero, bank transfer or Paypal. As soon as your order has been shipped, you will receive a track & trace code.
  • Above € 750 we ship postage-free to retailers. For consumers, this amount is € 75. Please note: from now on you are registered as a retailer and must therefore pay the associated shipping costs.
  • Does the item say sold out? Then this item can really no longer be ordered and will no longer be available. Our website is for both business customers and consumers. Please do not select items that are stated to be sold out. You can click on this, but you will not receive them and it causes unnecessary administrative actions. All text with the items is therefore leading.

We are mainly a wholesaler. Our stock is first sold to shops in advance, which means that items with small productions are often quickly sold out. Why are these items still in our webshop? We refer our consumers to the shops via our shop locator. This way, the shopkeeper benefits from the customers.

IMPORTANT!

Please note the delivery dates: we receive new bags 4 times a year, which may or may not be directly available from stock or can be ordered via pre-order. The delivery date is clearly stated with each item. An order with items with different delivery dates will be sent in its entirety on the last delivery date. It is not possible to divide an order into delivery times. For this you must enter a separate order for each delivery date.

general terms and conditions

To learn more about our art of working, please click here to download our general terms and conditions. Any questions?
You can contact us during working hours via info@hi-di-hi.nl or +31 6 222 32 332.

Veelgestelde vragen

Business Account & Ordering
• How can I place a wholesale order?
• Is there a minimum order amount?
• Can I add items after I placed the order to reach the minimum order amount?
• Can I order items from different collections together?

Wholesale Availability
• Can I receive a stock list?
• What happens if wholesale items are sold out?

Wholesale Shipping & Invoices
• When will my wholesale order be shipped?
• When will I receive my invoice?
• Can I receive an invoice before delivery?