[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/hi-di-hi.nl\/wp-content\/uploads\/2026\/07\/Wholesale-welcome-to-our-retail-hub-Hi-di-hi.webp” background_position=”top_center” global_colors_info=”{}”][et_pb_fullwidth_header title=”QUESTIONS” text_orientation=”center” _builder_version=”4.27.8″ _module_preset=”default” title_font=”|700|||||||” title_text_color=”#DBD900″ title_font_size=”50px” title_letter_spacing=”2px” background_enable_color=”off” custom_padding=”1vw||1vw||true|false” title_font_size_tablet=”50px” title_font_size_phone=”40px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.8″ _module_preset=”default” background_color=”#E9E1D4″ display_conditions=”W3siaWQiOiJkY2M1ODIxZS00NGEwLTQ0Y2EtYWQzNy04MWNlZTk3MDQzNDIiLCJjb25kaXRpb24iOiJsb2dnZWRJblN0YXR1cyIsImNvbmRpdGlvblNldHRpbmdzIjp7ImRpc3BsYXlSdWxlIjoibG9nZ2VkT3V0IiwiYWRtaW5MYWJlbCI6InppY2h0YmFhciB2b29yIGxvZ2dlZCBvdXQgaWVkZXJlZW4iLCJlbmFibGVDb25kaXRpb24iOiJvbiJ9LCJvcGVyYXRvciI6Ik9SIn1d” custom_margin=”0px||||false|false” custom_padding=”0px||2px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.7″ _module_preset=”default” background_color=”#294518″ width=”100%” max_width=”100%” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” border_width_top=”0vw” border_color_top=”#294518″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#DBD900″ text_font_size=”18px” custom_padding=”1vw|4vw|1vw|4vw|true|true” global_colors_info=”{}”]<\/p>\n
Join a colorful brand loved by customers and trusted by retailers for over 20 years.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.8″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/hi-di-hi.nl\/wp-content\/uploads\/2026\/07\/IS-HI-DI-HI-a-match-for-yout-store.webp” background_size=”custom” background_image_width=”40%” background_position=”top_right” width=”100%” display_conditions=”W10=” custom_margin=”1vw|auto|1vw|auto|true|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”A LITTLE FURTHER…” _builder_version=”4.27.8″ _module_preset=”default” title_level=”h2″ title_font=”Bebas Neue||||||||” title_text_color=”#2B7B8A” title_font_size=”40px” custom_margin=”||0px|||” custom_padding=”|||1vw|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#294518″ text_font_size=”18px” text_line_height=”1.5em” custom_padding=”1vw|1vw||1vw|false|true” locked=”off” global_colors_info=”{}”]<\/p>\n
It looks like you\u2019ve found a page that\u2019s reserved for our approved Hi-di-hi retailers.
Please log in to your retailer account to continue and access the information available here.<\/p>\n
[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4OCJ9fQ==@” url_new_window=”on” button_text=”LOG IN as a retailer” button_alignment=”center” _builder_version=”4.27.8″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#DA7800″ global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#294518″ text_font_size=”18px” text_line_height=”1.5em” custom_padding=”1vw|1vw||1vw|false|true” locked=”off” global_colors_info=”{}”]<\/p>\n
Not a retailer yet? Discover more about Hi-di-hi and find out if we could be a good match for your store.<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/hi-di-hi.nl\/welcome-to-our-retail-hub\/” url_new_window=”on” button_text=”DISCOVER HI-DI-HI” button_alignment=”center” _builder_version=”4.27.8″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#DA7800″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.8″ _module_preset=”default” background_image=”https:\/\/hi-di-hi.nl\/wp-content\/uploads\/2026\/07\/IS-HI-DI-HI-a-match-for-yout-store.webp” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.8″ _module_preset=”default” background_color=”#E9E1D4″ display_conditions=”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” custom_margin=”0px||||false|false” custom_padding=”0px||2px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.7″ _module_preset=”default” background_color=”#294518″ width=”100%” max_width=”100%” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” border_width_top=”0vw” border_color_top=”#294518″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.8″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/hi-di-hi.nl\/wp-content\/uploads\/2026\/07\/IS-HI-DI-HI-a-match-for-yout-store.webp” background_size=”custom” background_image_width=”40%” background_position=”top_right” width=”100%” display_conditions=”W10=” custom_margin=”1vw|auto|1vw|auto|true|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”A LITTLE FURTHER…” _builder_version=”4.27.8″ _module_preset=”default” title_level=”h2″ title_font=”Bebas Neue||||||||” title_text_color=”#2B7B8A” title_font_size=”40px” custom_margin=”||0px|||” custom_padding=”|||1vw|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#294518″ text_font_size=”18px” text_line_height=”1.5em” custom_padding=”1vw|1vw||1vw|false|true” locked=”off” global_colors_info=”{}”]<\/p>\n
You’ve not logged in as a retailer. This page is reserved for our approved Hi-di-hi retailers. Please log in to your retailer account to continue and access the information available here.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#294518″ text_font_size=”18px” text_line_height=”1.5em” custom_padding=”1vw|1vw||1vw|false|true” locked=”off” global_colors_info=”{}”]<\/p>\n
Not a retailer yet? Discover more about Hi-di-hi and find out if we could be a good match for your store.<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/hi-di-hi.nl\/welcome-to-our-retail-hub\/” url_new_window=”on” button_text=”DISCOVER HI-DI-HI” button_alignment=”center” _builder_version=”4.27.8″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#DA7800″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.8″ _module_preset=”default” background_image=”https:\/\/hi-di-hi.nl\/wp-content\/uploads\/2026\/07\/IS-HI-DI-HI-a-match-for-yout-store.webp” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.8″ _module_preset=”default” background_color=”#E9E1D4″ display_conditions=”W3siaWQiOiIzZDA0NmRiNi1hNGQ0LTQxZTItYjc5MC02MGY1YTI2ZmNiNzMiLCJjb25kaXRpb24iOiJ1c2VyUm9sZSIsImNvbmRpdGlvblNldHRpbmdzIjp7ImRpc3BsYXlSdWxlIjoiaXMiLCJ1c2VyUm9sZXMiOlt7ImxhYmVsIjoiQWRtaW5pc3RyYXRvciIsInZhbHVlIjoiYWRtaW5pc3RyYXRvciJ9LHsibGFiZWwiOiJCMkIgcHJpanplbiB0b2VrZW5uZW4iLCJ2YWx1ZSI6ImN1c3RvbWVyIn1dLCJ1c2VySWRzIjoiVXNlciBJRHMgc2VwYXJhdGVkIGJ5IGNvbW1hcyIsImFkbWluTGFiZWwiOiJhZG1pbiBlbiBiMmIgdG9la2VubmVuIiwiZW5hYmxlQ29uZGl0aW9uIjoib24ifSwib3BlcmF0b3IiOiJPUiJ9XQ==” custom_margin=”0px||||false|false” custom_padding=”0px||3px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.7″ _module_preset=”default” background_color=”#294518″ width=”100%” max_width=”100%” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” border_width_top=”0vw” border_color_top=”#294518″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.8″ _module_preset=”default” background_color=”#e8d0ba” width=”100%” custom_padding=”||5vw||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”FREQUENTLY ASKED QUESTIONS” _builder_version=”4.27.8″ _module_preset=”default” title_level=”h2″ title_font=”Bebas Neue||||||||” title_text_color=”#ce5108″ title_font_size=”40px” custom_margin=”||0px|||” custom_padding=”|||4vw|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#294518″ text_font_size=”18px” text_line_height=”1.5em” custom_margin=”||0px||false|false” custom_padding=”|4vw||4vw|false|true” global_colors_info=”{}”]<\/p>\n
Have a question? You may find the answer below. And if you can\u2019t find what you\u2019re looking for, we\u2019re always happy to help.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”||||||||” text_text_color=”#294518″ text_font_size=”16px” text_line_height=”1.5em” custom_padding=”|4vw||4vw|false|true” global_colors_info=”{}”]<\/p>\n
You can reach us by phone, email, WhatsApp or even FaceTime \u2014 whatever works best for you. We believe in personal contact and are always happy to help with any questions about Hi-di-hi, our collections or working together.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.8″ _module_preset=”default” z_index=”55″ width=”30%” custom_margin=”-3vw||0px||false|false” custom_padding=”0px||0px||true|false” border_color_all=”#394D54″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.7″ _module_preset=”default” background_color=”#bc4700″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#E9E1D4″ text_font_size=”20px” text_line_height=”2em” link_font=”|700|||on|||#E9E1D4|” link_text_color=”#E9E1D4″ link_font_size=”20px” link_line_height=”2em” text_orientation=”center” custom_margin=”3vw|3vw|3vw|3vw|true|true” global_colors_info=”{}”]<\/p>\n
Phone: +31 10 4701 206<\/a> [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.8″ _module_preset=”default” background_color=”rgba(0,108,97,0.85)” background_enable_image=”off” background_size=”initial” max_width=”1280px” custom_margin=”-1vw||2vw||false|false” custom_padding=”0px||0px||true|false” border_width_all=”1px” border_color_all=”#006c61″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#E9E1D4″ text_font_size=”20px” text_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”2vw|3vw|2vw|3vw|true|true” global_colors_info=”{}”]<\/p>\n Business Account & Ordering<\/p>\n [\/et_pb_text][et_pb_toggle title=”How can I create a wholesale account?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n To apply for a Hi-di-hi wholesale account, click \u2018My Account\/Login\u2019<\/strong> on our website and select \u2018Register\u2019<\/strong>. Please use your company name as your username. You will receive two emails from us. Your first email confirms that we have received your request. After your application has been reviewed and approved, your account will be converted to B2B status and you\u2019ll receive a second email confirming you can start ordering at wholesale prices.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Who can apply for a Hi-di-hi wholesale account?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n We work with independent retailers and stores with a <\/span>physical shop<\/strong>. Our wholesale collection is not available to online-only stores or large online marketplaces such as Amazon or Zalando.<\/p>\n Every B2B application is personally reviewed by our team. We consider factors such as your store concept, location and how the Hi-di-hi collection fits within your shop. This personal approach helps us maintain a healthy and balanced retailer network and create strong opportunities for our retail partners.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How long does it take to approve my wholesale account?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Every application is reviewed manually by our team. We aim to review and process your application <\/span>within 24 hours<\/strong>. Please note that this may take slightly longer in exceptionally busy periods or if we need additional information from you.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I order without a wholesale account?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes, you can also place a wholesale order by <\/span>email or by phone<\/strong>. However, registering for a B2B account gives you easy access to our online wholesale webshop, where you can view our collections, check current availability and place orders whenever it suits you.<\/p>\n Our team is happy to assist you by email or phone in <\/span>English or German<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How can I place a wholesale order?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Once your B2B account has been approved, simply log in through <\/span>\u2018My Account\/Login\u2019<\/strong> <\/span>on our website. You can browse the collections, check current availability and place your order directly online.<\/p>\n For <\/span>pre-orders<\/strong>, you can place your order up to several months in advance. When placing a pre-order, please select <\/span>\u2018Bank Transfer\u2019<\/strong> <\/span>as your payment method. You will receive your invoice <\/span>14 days before the start of the delivery period<\/strong>. You do not need to pay when placing the pre-order.<\/p>\n Please note that the <\/span>order confirmation is not an invoice<\/strong>. If you have placed a pre-order, please wait for your invoice before making the payment.<\/p>\n If you choose to pay immediately when placing your order, you will automatically receive your invoice online as well.<\/p>\n For items that are <\/span>immediately available from stock, payment is required immediately<\/strong>. All wholesale orders must be paid in full before shipment.<\/p>\n This means that <\/span>every Hi-di-hi wholesale order is always paid in advance<\/strong>. The only exception in timing is a pre-order: because pre-orders can be placed several months before delivery, payment is only requested 14 days before the start of the delivery period.<\/p>\n There is no minimum order value for re-orders from current collections<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I add items after I placed the order to reach the minimum order amount?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n If your pre-order does not reach the \u20ac250 minimum, please add the required items before completing your order. Once an order has been placed, we cannot guarantee that additional items can be added to the same order, however, we try our best.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I order items from different collections together?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes, you can order items from different collections. However, if the items have different delivery dates, please place a <\/span>separate order for each delivery date<\/strong>.<\/p>\n This ensures that immediately available items and products from upcoming collections can be processed and shipped at the correct time.<\/p>\n Please note that <\/span>there is no minimum order value for re-orders from current collections<\/strong>. The \u20ac250 minimum order value only applies to pre-orders for each new collection.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I sell through Amazon, Zalando or other large online platforms?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n No. Hi-di-hi products may not be offered for sale through large online marketplaces such as Amazon Bol.com or Zalando. Our wholesale partnerships are intended for selected retail stores with a physical shop.<\/p>\n <\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.8″ _module_preset=”default” background_color=”rgba(0,108,97,0.85)” background_enable_image=”off” background_size=”initial” max_width=”1280px” custom_margin=”2vw||2vw||false|false” custom_padding=”0px||0px||true|false” border_width_all=”1px” border_color_all=”#006c61″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#E9E1D4″ text_font_size=”20px” text_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”2vw|3vw|2vw|3vw|true|true” global_colors_info=”{}”]<\/p>\n Collections & Pre-orders<\/strong><\/p>\n [\/et_pb_text][et_pb_toggle title=”How many collections does Hi-di-hi launch each year?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Hi-di-hi launches four collections each year:<\/p>\n Every collection brings something new to your shop, from new models and colours to new animals and designs.<\/p>\n <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”When can I place a pre-order?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n A new B2B catalogue is published for each collection. Retailers receive the catalogue by email and can place their pre-order through our B2B webshop as soon as the collection is released.<\/p>\n Catalogues are usually published towards the end of the month in which the previous collection is delivered.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is there a minimum order amount for pre-orders?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes. Each pre-order collection has a minimum wholesale order value of \u20ac250, excluding shipping costs<\/strong>. Pre-orders below this amount will not be processed.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I combine pre-order items with in-stock items?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes, you can order items from different collections. However, if the items have different delivery dates, please place a <\/span>separate order for each delivery date<\/strong>.<\/p>\n This ensures that immediately available items and products from upcoming collections can be processed and shipped at the correct time.<\/p>\n Please note that <\/span>there is no minimum order value for re-orders from current collections<\/strong>. The \u20ac250 minimum order value only applies to pre-orders for each new collection.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I change or cancel my pre-order?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes. Pre-orders can be changed or cancelled up to <\/span>14 days before the scheduled delivery date<\/strong>. After this point, the order is being prepared for invoicing and delivery and can no longer be changed or cancelled.<\/p>\n If you would like to order additional items after this deadline, please place a <\/span>new order<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I order products from previous collections?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n You can order products from previous collections as long as they are still available in our current wholesale stock. There is <\/span>no minimum order value for re-orders from current collections<\/strong>.<\/p>\n If an item is marked <\/span>\u2018Sold Out\u2019<\/strong>, it is no longer available to order. However, some models may return in a future collection. If you are interested in a sold-out item, you can click <\/span>\u2018Notify me if this model returns\u2019<\/strong> <\/span>to let us know that you would like to be informed if the item becomes available again.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How can I find the latest wholesale catalogue?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n The latest catalogues are sent directly to our registered retailers by email. If you have missed the mailing, the latest catalogues are also available for download on our B2B website.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”When will my pre-order be delivered?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Deliveries take place around the middle of the month, usually close to the 15th. The expected delivery date is clearly stated with each product.<\/p>\n Because our products are transported by container ship, the exact arrival date can only be confirmed approximately one week in advance. Weather conditions, harbour planning and customs clearance can sometimes affect the final delivery date.<\/p>\n <\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.8″ _module_preset=”default” background_color=”rgba(0,108,97,0.85)” background_enable_image=”off” background_size=”initial” max_width=”1280px” custom_margin=”2vw||2vw||false|false” custom_padding=”0px||0px||true|false” border_width_all=”1px” border_color_all=”#006c61″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#E9E1D4″ text_font_size=”20px” text_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”2vw|3vw|2vw|3vw|true|true” global_colors_info=”{}”]<\/p>\n Wholesale Availability<\/strong><\/p>\n [\/et_pb_text][et_pb_toggle title=”Can I receive a stocklist?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n We do not provide stocklists in Excel or other files on request. Our <\/span>B2B webshop always shows the current availability<\/strong>of our products, allowing you to check stock levels directly while placing your order. This way, you always have access to the most up-to-date availability information.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How can I check whether an item is in stock?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n The availability and delivery information shown with each product on our website is leading. Please always check this information before placing your order.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What happens if an item is sold out?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n If an item is marked \u2018Sold Out\u2019<\/strong>, it is no longer available and cannot be ordered. If you are interested in a sold-out item, you can click <\/span>\u2018Notify me if this model returns\u2019<\/strong> <\/span>to let us know that you would like to be informed if the item becomes available again.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I reserve an item that is sold out?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n No. Sold-out items cannot be reserved or ordered. If you are interested in a sold-out item, you can click <\/span>\u2018Notify me if this model returns\u2019<\/strong> <\/span>to let us know that you would like to be informed if the item becomes available again.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Why are sold-out items still visible on the webshop?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Our website serves both retailers and consumers. We keep products visible even after they have sold out so consumers can discover the products and find a local retailer through our Shop Locator<\/strong>.This helps direct customers to our retail partners. [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.8″ _module_preset=”default” background_color=”rgba(0,108,97,0.85)” background_enable_image=”off” background_size=”initial” max_width=”1280px” custom_margin=”2vw||2vw||false|false” custom_padding=”0px||0px||true|false” border_width_all=”1px” border_color_all=”#006c61″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#E9E1D4″ text_font_size=”20px” text_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”2vw|3vw|2vw|3vw|true|true” global_colors_info=”{}”]<\/p>\n Shipping & Delivery<\/strong><\/p>\n [\/et_pb_text][et_pb_toggle title=”When will my wholesale order be shipped?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Orders are shipped after payment has been received<\/strong>.<\/p>\n Orders placed before 12:00 noon<\/strong> are normally shipped the same day, provided all items are available.<\/p>\n As soon as your order has been shipped, you will receive a track & trace code.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How long does delivery take?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Delivery times are estimates and may vary due to circumstances beyond our control.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How much does wholesale shipping cost?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Shipping costs depend on the destination and order. Shipping is free for retailers on orders above \u20ac750 wholesale value, excluding shipping costs<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is shipping free above a certain order value?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes. Retailers receive free shipping on orders above \u20ac750 wholesale value<\/strong>. [\/et_pb_toggle][et_pb_toggle title=”Can I request a specific delivery date?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n We cannot guarantee a specific delivery date. For pre-orders, the expected delivery period is clearly stated with each product.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can an order be split into multiple deliveries?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n No. We do not split orders according to different delivery dates.<\/p>\n If you need products with different delivery dates separately, please place a separate order for each delivery period.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What happens if items in my order have different delivery dates?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n If you place an order containing items with different delivery dates, we will contact you and ask you to <\/span>place separate orders for each delivery date<\/strong>. [\/et_pb_toggle][et_pb_toggle title=”Does Hi-di-hi ship worldwide?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes. We work with retailers across many countries worldwide. Shipping options and costs depend on the destination.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.8″ _module_preset=”default” background_color=”rgba(0,108,97,0.85)” background_enable_image=”off” background_size=”initial” max_width=”1280px” custom_margin=”2vw||2vw||false|false” custom_padding=”0px||0px||true|false” border_width_all=”1px” border_color_all=”#006c61″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#E9E1D4″ text_font_size=”20px” text_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”2vw|3vw|2vw|3vw|true|true” global_colors_info=”{}”]<\/p>\n Payment & Invoices<\/strong><\/p>\n [\/et_pb_text][et_pb_toggle title=”What payment methods do you accept?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n You can pay for your wholesale order by:<\/p>\n you will receive a track & trace code.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I order on account?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n No. All Hi-di-hi wholesale orders must be paid before shipment<\/strong>. We do not offer payment on account. [\/et_pb_toggle][et_pb_toggle title=”When do I have to pay?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n All wholesale orders must be <\/span>paid in full before shipment<\/strong>. Payment is due within <\/span>14 days of the invoice date<\/strong>.<\/p>\n If payment has not been received within 14 days, we reserve the right to <\/span>release the items back into our available stock<\/strong>. We are unable to hold orders indefinitely.<\/p>\n If you are temporarily unable to receive your order, for example because you are on holiday, please let us know. We are happy to take this into account, but <\/span>payment is still required within 14 days of the invoice date<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”When will I receive my invoice?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n For <\/span>items that are immediately available from stock<\/strong>, you will receive your invoice when placing your order and payment is required immediately.<\/p>\n For <\/span>pre-orders<\/strong>, you can order well in advance without paying immediately. You will receive your invoice <\/span>14 days before the start of the delivery period<\/strong>, giving you time to arrange payment before your order is shipped.<\/p>\n Please note that your <\/span>order confirmation is not an invoice<\/strong>. If you place a pre-order, please wait for the invoice before making your payment.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I receive an invoice before delivery?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes. As payment is required before shipment, your invoice will be available before your order is delivered.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.8″ _module_preset=”default” background_color=”rgba(0,108,97,0.85)” background_enable_image=”off” background_size=”initial” max_width=”1280px” custom_margin=”2vw||2vw||false|false” custom_padding=”0px||0px||true|false” border_width_all=”1px” border_color_all=”#006c61″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#E9E1D4″ text_font_size=”20px” text_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”2vw|3vw|2vw|3vw|true|true” global_colors_info=”{}”]<\/p>\n Damaged, Missing & Incorrect Items<\/strong><\/p>\n [\/et_pb_text][et_pb_toggle title=”What should I do if my order arrives damaged?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n If an item arrives damaged, please contact us within 14 days of delivery<\/strong>. Please include your order number and clear photographs of the damaged item and packaging so that we can assess the problem and find the appropriate solution.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What should I do if an item is missing?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Please check your delivery carefully against your order confirmation and packing information. If an item is missing, contact us within 14 days of delivery<\/strong> and include your order number and details of the missing item.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What should I do if I receive the wrong item?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Please contact us within 14 days of delivery<\/strong> if you have received an incorrect item. Include your order number and, if possible, a photograph of the item received.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How long do I have to report a problem with my order?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Any damaged, missing or incorrect items must be reported to us within 14 days of delivery<\/strong>.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.8″ _module_preset=”default” background_color=”rgba(0,108,97,0.85)” background_enable_image=”off” background_size=”initial” max_width=”1280px” custom_margin=”2vw||2vw||false|false” custom_padding=”0px||0px||true|false” border_width_all=”1px” border_color_all=”#006c61″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#E9E1D4″ text_font_size=”20px” text_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”2vw|3vw|2vw|3vw|true|true” global_colors_info=”{}”]<\/p>\n Retailer Support & Marketing Materials<\/strong><\/p>\n [\/et_pb_text][et_pb_toggle title=”Where can I find product information and EAN\/barcode data?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Fourteen days before the start of each delivery period, we send all retailers an email with direct links to the EAN\/barcode data for the upcoming collection. [\/et_pb_toggle][et_pb_toggle title=”Where can I download product photography?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” hover_enabled=”0″ border_color_all=”#e9e1d4″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Fourteen days before the start of each delivery period, we send retailers an email with links to\u00a0<\/span>high-resolution product photography and lifestyle images<\/strong>\u00a0<\/span>featuring our bags. These images are provided specifically for use on your webshop, social media and other marketing materials. If you have missed the email, the same links are also available on our B2B website.<\/p>\n The same images can be found on our website, but the website images are\u00a0<\/span>not intended for downloading or copying<\/strong>. Screenshots or copied images will also be of much lower quality than the original files provided through the links.<\/p>\n We kindly ask retailers to use the official high-resolution images provided by Hi-di-hi. We deliberately make these images available\u00a0<\/span>14 days before each delivery period<\/strong>, so that all retailers have the same opportunity to prepare their webshop and marketing materials and to launch the new collection at the same time.<\/p>\n This helps us create a\u00a0<\/span>fair and consistent launch for all our retail partners<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can I use Hi-di-hi images for my webshop and social media?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Yes. Our high-resolution product and lifestyle images are provided for retailers to use for promoting and selling Hi-di-hi products through their own retail channels.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”When will I receive the information for a new collection?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Fourteen days before the start of each delivery period, we send retailers all the essential information needed to prepare for the launch, including EAN\/barcode data, product information and photography. [\/et_pb_toggle][et_pb_toggle title=”How can I see which other Hi-di-hi retailers are located near my store?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n You can use our <\/span>Store Locator<\/strong> <\/span>to see which Hi-di-hi retailers are located in your area. We carefully select our retail partners to help maintain a balanced retailer network and protect local sales opportunities.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How will my store be added to the Store Locator?” open_toggle_text_color=”#006c61″ open_toggle_background_color=”#E9E1D4″ closed_toggle_text_color=”#E9E1D4″ icon_color=”#E9E1D4″ toggle_icon=”-||divi||400″ use_icon_font_size=”on” icon_font_size=”40px” open_icon_color=”#2B7B8A” open_toggle_icon=”/||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”40px” _builder_version=”4.27.8″ _module_preset=”default” title_text_color=”#E9E1D4″ title_font=”|600|||||||” title_font_size=”18px” closed_title_font=”|600|||||||” closed_title_font_size=”18px” body_text_color=”#394D54″ background_color=”#006c61″ custom_padding=”|||4vw|false|false” border_color_all=”#e9e1d4″ global_colors_info=”{}”]<\/p>\n Once you have placed your <\/span>first wholesale order<\/strong>, your store will automatically be added to our Store Locator. [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Join a colorful brand loved by customers and trusted by retailers for over 20 years.It looks like you\u2019ve found a page that\u2019s reserved for our approved Hi-di-hi retailers.Please log in to your retailer account to continue and access the information available here.Not a retailer yet? Discover more about Hi-di-hi and find out if we could […]<\/p>\n","protected":false},"author":4895,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-855822","page","type-page","status-publish","hentry"],"yoast_head":"\n
WhatsApp – videocall: +31 10 4701 206<\/a>
Email: info@hi-di-hi.nl<\/a><\/p>\n\n
Please do not select products marked \u2018Sold Out\u2019<\/strong> when placing a wholesale order. Although the product page may still be visible, the item cannot be supplied.<\/p>\n\n
Netherlands: \u20ac9,50
Belgium: \u20ac10,00
Germany: \u20ac10,00
United Kingdom: \u20ac22,00
USA: \u20ac15,00
Spain: \u20ac32,29
France: \u20ac20,00<\/p>\n
Please note that once your account has been approved as a retailer, the retailer shipping rates apply to your orders. The \u20ac75 free-shipping threshold shown on our consumer webshop does not apply to B2B orders.<\/p>\n
Please note that <\/span>each pre-order must meet the minimum order value of \u20ac250<\/strong>. There is no minimum order value for re-orders from current collections.
This ensures that each order can be processed and delivered according to the correct delivery period.<\/p>\n\n
We work with the same payment terms for all retailers to keep our partnerships fair and consistent.<\/p>\n
The files include essential product information such as origin, weight, dimensions and colour details.
If you have missed the email, the same links are also available on our B2B website.<\/p>\n
<\/strong><\/p>\n
To keep the Store Locator up to date and relevant for consumers, retailers who have <\/span>not placed an order with us for 12 months<\/strong> <\/span>will be removed from the Store Locator. If you place a new order afterwards, your store will be added again automatically.<\/p>\n